Terms & Conditions
Last Updated: October 2025
Welcome to www.twinfixmaintenance.co.uk (“the Website”), operated by TwinFix Maintenance (“we”, “our”, “us”).
By using our website, you agree to these Terms and Conditions.
Please read them carefully before browsing or submitting any information.
1. About Us
TwinFix Maintenance
Elbourne house, Horley, United Kingdom
Email: twinfixmaintenance@outlook.com
Phone: 07543096672
We provide property maintenance and repair services to residential and commercial customers in the UK.
2. Use of Our Website
You agree to use our website for lawful purposes only.
You must not use this site in a way that may cause harm, disruption, or impairment to others’ use of it.
You must not attempt to hack, bypass, or interfere with the website’s security.
The content on this site is for general information purposes only and may change without notice.
3. Our Services
All services provided by TwinFix Maintenance are subject to written or verbal quotation and client agreement.
Prices are based on the information provided at the time of quotation and may change if the scope of work changes.
Any timescales given are estimates - we always aim to meet them but cannot guarantee completion dates due to unforeseen circumstances.
All work is carried out with reasonable skill and care by qualified tradespeople.
4. Quotes, Payments & Cancellations
Quotes are valid for 30 days from the date issued.
A deposit may be required before work begins.
Payment terms will be stated on your invoice (typically within 7 days of completion).
Cancellations must be made at least 24 hours in advance of scheduled work; otherwise, a cancellation fee may apply.
Failure to pay invoices on time may result in additional charges and/or suspension of further work.
5. Personal Data & Privacy
We handle all personal data in accordance with the UK GDPR and our Privacy Policy.
By using this website or contacting us, you consent to your information being used as outlined in that policy.
6. Liability Disclaimer
While we strive to ensure all information on our website is accurate, TwinFix Maintenance:
Makes no guarantee that the content is always up-to-date, error-free, or suitable for every purpose.
Is not liable for any loss, damage, or inconvenience caused by reliance on the information provided.
Is not responsible for external links or third-party websites.
Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.
7. Warranties on Work
We stand by the quality of our work and provide reasonable warranties based on job type and materials used.
Warranty terms will be explained before work begins.
Any defects resulting from misuse, neglect, or third-party interference are not covered.
8. Photos & Marketing
With client permission, we may use before/after photos of completed projects for our website or social media.
We will never share identifiable personal information without consent.
9. Links to Other Websites
Our website may include links to other sites for convenience or reference.
We do not endorse or have control over their content or privacy practices.
10. Intellectual Property
All content on this website — including text, images, graphics, and logos - is owned by or licensed to TwinFix Maintenance.
You may not reproduce or distribute any material without written permission.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have questions about these Terms, please contact:
TwinFix Maintenance
twinfixmaintenance@outlook.com
07543096672
Elbourne House, Horley, United Kingdom